Sabjiwhala par hum apne customers ko fresh aur quality products provide karne ke liye committed hain. Agar kisi bhi order me aapko issue face hota hai, to neeche di gayi Refund & Returns Policy apply hogi.
1. Return Policy
Sabjiwhala par bechi ja rahi sabziyaan, fruits aur grocery items perishable nature ke hote hain, isliye:
Products ka return delivery ke baad accept nahi kiya jayega
Agar product damaged, spoiled ya wrong item deliver hota hai, to aap 2 ghante ke andar hume inform karein
Complaint ke liye aapko product ki clear photo WhatsApp par share karni hogi
2. Refund Policy
Refund sirf in cases me applicable hoga:
Product damaged ho
Product spoiled ho
Wrong item deliver ho
Product missing ho
Agar complaint valid payi jati hai to:
Refund initiate kiya jayega ya
Replacement product next delivery slot me bheja jayega
3. Refund Process
Refund 5–7 working days ke andar process kiya jayega
Refund original payment method me transfer hoga (UPI / Bank / Wallet)
4. Cancellation Policy
Order cancel sirf delivery se pehle hi kiya ja sakta hai
Once order dispatched ho gaya, cancellation possible nahi hoga
5. Non-Refundable Situations
Refund applicable nahi hoga agar:
Customer available na ho delivery ke time
Wrong address provide kiya gaya ho
Complaint 2 ghante ke baad ki gayi ho
6. Contact for Refund & Returns
Kisi bhi complaint ya refund request ke liye contact karein:
