Refund and Returns Policy

📄 Refund & Returns Policy for Sabjiwhala

Effective Date: [18/02/2026]

Sabjiwhala par hum apne customers ko fresh aur quality products provide karne ke liye committed hain. Agar kisi bhi order me aapko issue face hota hai, to neeche di gayi Refund & Returns Policy apply hogi.

1. Return Policy

Sabjiwhala par bechi ja rahi sabziyaan, fruits aur grocery items perishable nature ke hote hain, isliye:

• Products ka return delivery ke baad accept nahi kiya jayega

• Agar product damaged, spoiled ya wrong item deliver hota hai, to aap 2 ghante ke andar hume inform karein

• Complaint ke liye aapko product ki clear photo WhatsApp par share karni hogi

2. Refund Policy

Refund sirf in cases me applicable hoga:

• Product damaged ho

• Product spoiled ho

• Wrong item deliver ho

• Product missing ho

Agar complaint valid payi jati hai to:

• Refund initiate kiya jayega
  ya

• Replacement product next delivery slot me bheja jayega

3. Refund Process

• Refund 5–7 working days ke andar process kiya jayega

• Refund original payment method me transfer hoga (UPI / Bank / Wallet)

4. Cancellation Policy

• Order cancel sirf delivery se pehle hi kiya ja sakta hai

• Once order dispatched ho gaya, cancellation possible nahi hoga

5. Non-Refundable Situations

Refund applicable nahi hoga agar:

• Customer available na ho delivery ke time

• Wrong address provide kiya gaya ho

• Complaint 2 ghante ke baad ki gayi ho

6. Contact for Refund & Returns

Kisi bhi complaint ya refund request ke liye contact karein:

📞 Phone / WhatsApp: 9793253355
🌐 Website: www.sabjiwhala.com

 questions related to refunds and returns.